Consignor Agreement

 

Consignor Account Registration

During your first consignment drop-off, we will set up an account for you in the consignor portal. Please note: An active email address is required in order to register with us as a consignor. Without one, you cannot access your online account. We will only contact you regarding consignor or store business. We will NEVER give your email address to any external marketers.

Appointment Procedures and Policies

During your first appointment, we will ask you to wait while we review your items. If there are items out of season, we will request you bring them back at a later date. If there are items we can't accept, we will show them to you and explain why we could not take them. If you wish to donate them at that time, we will take them for you to give to our partner, Full Circle Thrift, in Culpeper. If there is an item we would have taken had it not been flawed in some way, we will ask if you wish to remedy the situation and then you can bring it back. If you do not wish to repair the item, you have the option of donating it or leaving it with us to repair and list under the store account. Since our main goal is to keep items out of the landfill, we often do this, but it's at our discretion.

If you appointment is missed with no advance notice or rescheduling, we will charge your account $10. This is to ensure that our schedule is respected and to compensate us for the empty slot in our schedule.

Consignment Period

Your items will be on the floor of the shop for 63 days (approximately 2 months). If you wish to pick up your items, and have identified yourself to us a non-donator, please do what it takes to remind yourself to come by the store and reclaim your items by the end of the 63rd day, as we cannot contact every consignor when an item expires. You are responsible for identifying and locating your own items if you want to reclaim them. We are not equipped to provide you with printed lists of your items, so be prepared with a list or your phone to access your account. Items automatically get discounted to 50% after 62 days, and they expire at 63 days.

After we invite you to the portal, you can check the status of every accepted consigned item on your account – whether it has sold, when it expires, etc.  Upon expiration, the consigned items become the property of Persimmon Consignment Boutique, whether or not you have identified yourself as a non-donator. This is not a manual process - this is the way our software works, and is automatic. If your item sells after it expires, the funds will go into Persimmon's house account. At the time of expiration, we will decide whether to put items on sale, donate them, or make them part of fundraising or other promotional activities. Most unsold items at the end of a season are donated.

We reserve the right to change the consignment period of specific items, with certain consignors, and in special circumstances. We reserve the right to put items on sale within the 63-day consignment period if we become overstocked on certain items, regardless of how long they have been on the floor. We reserve the right to change the terms of the consignment period in general.

Item Security and Indemnification

While we do our best to keep your items safe and secure while in the shop (through vigilance and security cameras), we cannot make any guarantees against loss, theft, or damage, regardless of the cause.  We keep higher-value items in our sight at all times, where possible.

Payment Terms and Conditions

Payout percentages differ depending on how the consignor request payout. If using account credit as In-Store Credit to make purchases, consignors receive 50% of their sold price. Payouts for cash and check requests will change starting September 1, 2024, when Consignors will begin to receive 45% of the item's sold price; January 1, 2025, that percentage will change to 40%. These changes must be made to reflect the local resale marketplace, increased operating costs, and inflation. Payouts for in-store credit usage will remain at 50% for the foreseeable future.

Consignor payout is provided on an as-requested basis, rather than on any set day of the month. All balances will be maintained on the portal. When a consignor comes to the store to collect funds, any balances under $50 will be paid in cash, and anything significantly over $50 will require a check. We will write you a check in real time, so please be patient, or call/email ahead to let us know you will be coming to pick up a check. If a check needs to be mailed, you will be charged an additional $1. Any checks not cashed within 180 days of receipt will be forfeit and will be subject to a $5 late cashing fee which will be removed from the account holder's remaining balance. Any consignor account balance will revert to the store 1 year after the sale date of the consigned item.

Consignors may use their balance to purchase items in the store upon request. Please note that in-store credit and a cash/check payout can NOT occur within the same day and sales staff will notify you of this so you can decide your approach.

Consignor Contract Termination

We reserve the right at any time to cancel a consignor’s contract if we should feel that the consignor has knowingly provided us with, for example, stolen goods, counterfeit goods, etc. We also reserve the right to change the payment terms at any time (percentages, method of payout etc) when we feel it is in the best interest of the store and community, and these changes will be clearly communicated via email and/or social media. The consignor also has the right to terminate their own contract at any time, and come claim any of their remaining consigned items within the 63-day consignment period and their account balance.

Registration on the portal, whether by the consignor or by a representative of Persimmon Consignment Boutique, will constitute a binding agreement that these terms are understood and agreed to by the consignor.