Frequently Asked Questions (FAQs)
Q: Are you a thrift store?
A: No! Persimmon Consignment Boutique is a consciously curated pre-owned boutique shopping experience. We offer ONLY the highest quality pre-owned women's fashion at prices 30-70% below retail, even for new-with-tag items.
Q: How are you different from a thrift store?
A: Our staff offers a personalized shopping experience for customers, including assistance finding the right outfits and sizes, as well as consulting on color palettes. We constantly create new fresh displays, and offer only the highest quality clothing items, free of fur, odors, and stains. No digging for gems at Persimmon - everything is painstakingly hand-selected by our staff.
Q: What kinds of items do you accept?
A: We accept used and new pre-owned clothing, shoes, accessories, and handbags. We also love costume AND fine jewelry.
Q: Does Persimmon buy items outright?
A: No, we offer a consignment percentage for each item based on the price of that item, with an increasing percentage up to 60% based on the value of the item. (i.e., the more your item is worth, the higher the percentage you receive)
Q: What items sell best at Persimmon Consignment Boutique?
A: Our shoppers are looking for a good mix of price and quality. Designer handbags, well-known boutique-level brands (e.g., Lilly Pulitzer), and staple wardrobe items from high-level "mall brands" that are new-with-tags, and high-end shoes are all great sellers.
Q: Who prices my items? What if I want to price them myself?
A: Persimmon staff puts a value on all items based on what we have found these items selling for online. If you wish to price your own items, it may be better to sell on Poshmark or Facebook Marketplace.
Q: What kinds of brands do you accept?
A: We accept brands that have a higher retail value at the start of their lives. For example, if a brand would sell for $30 new, it is unlikely that we would be able to consign that item. This is why we do not accept items from big box stores like Walmart, Kohl's, and Target, with some exceptions. We love high-end boutique brands, and high-quality brands like J Crew, Banana Republic, Talbots, J Jill, Anthropologie, and many others.
Q: Do I need an appointment to consign with you?
A: No, we no longer take appointments, but take consignments on a first-come first-served basis, starting at 10 am when we open. Because we have a small team, we will stop accepting consignments as soon as we determine that we have as much as we can comfortably process by the end of each day. If it is important to you that we are accepting items before you leave your house, please call ahead to make sure that we still have capacity to take your items. Please note, however, that does not GUARANTEE things won't change before you arrive at the store.
Q: Can I just drop off my items and you can take what you can take, and donate the rest?
A: We require you to wait while we review your items, especially for first-time consignors. If you don't have time for us to review your items while you shop around, please choose another day where your schedules is more flexible. We will sometimes accept drop-offs with KNOWN consignors and with less than 10 items if we are especially busy or backed up, but the quantity must be minor for us to be flexible in this way.
Q: If you are done taking consignments for the day, are you able to review my items for future drop-off?
A: Yes! We will always "pre-screen" items for you, even until the end of the day. HOWEVER, this does not guarantee that we will accept those items when you come back to consign, so we will still ask that you wait for our review. Items sometimes acquire new "issues" when they leave the store and come back, or we see things that we did not see during the screening, so we treat each new consignment as a new review process.
Q: What happens if my items don't sell?
A: After a minimum of 60 days on the floor at full price (except items consigned at the very end of a season, which may have a shorter full-price consignment period), you items will go into one of our quarterly seasonal clearance sales. You will be contacted prior to the sale to give you a chance to retrieve your items if you wish to do so before they go on sale.
Q: If my items do not sell, can I pick them up? Will you help me gather them up?
A: Yes, you may pick up your in-season items, but we will be unable to assist you in most cases with locating your items. We house thousands of items at any given time, and while staff might know exactly where something is, they may not, and we do not have the resources to do that for everyone. We recommend printing the list of your unsold items and bringing it with you (including the size/color/etc) so it is easier to locate.
Q: What if I want to pick up my items at the end of a season and I can't find items on my list?
A: Because Persimmon consigns ALL seasons at ALL times, there is unfortunately no way to know which "Live" items are active in the current season or if we have put them in a different season. If you believe you will want to pick up items, we strongly suggest not consigning items off season, and letting staff know that you only want to consign current season in advance of us reviewing them.
Q: What happens if I change my mind after consigning with you? Can I come pick up my item(s)?
A: Since we are selling YOUR property, you always have the legal right to come collect your items if you have changed your mind. However, if this happens often, we will recommend that you choose another consignment store in which to sell. It takes a lot of labor to price, enter, tag, and look after your items as they are on the floor.